FREE SHIPPING AND RETURNS FOR SPAIN

Shipping

Area Countries Shipping time Price 
Europe 1 Spain
Portugal
Andorra
1-2 working days

Free
Europe 2 Germany
Austria
Belgium
France
Italy
Luxembourg
Netherlands
United Kingdom
3-5 working days

16,00 €
Europe 3 Bulgaria
Croatia
Cyprus
Denmark
Slovakia
Slovenia
Estonia
Finland
Greece
Hungary
Ireland
Latvia
Lithuania
Malta
Poland
Czech Republic
Rumania
Sweden
5-7 working days

30,00 €
Area Countries Shipping time
Europe 1 Spain
Portugal
Andorra
2-3 working days
laborales
Price equal to or above 120 € Price lower than 120 €
Free Free 
Area Countries Shipping time
Europe 2 Germany
Austria
Belgium
France
Italy
Luxembourg
Netherlands
United Kingdom
3-5 working days

Price equal to or above 120 € Price lower than 120 €
16,00 € 16,00 €
Area Countries Shipping time
Europe 3 Bulgaria
Croatia
Cyprus
Denmark
Slovakia
Slovenia
Estonia
Finland
Greece
Hungary
Ireland
Latvia
Lithuania
Malta
Poland
Czech Republic
Rumania
Sweden
3-5 working days

Price equal to or above 120 € Price lower than 120 €
30,00 € 30,00 €

For the rest of the countries not included in the list above, please check the shipping cost and shipping time by sending an email info@baltarini.es

All orders are processed automatically and we can not speed up or slow down the delivery times.

*For shipments outside Europe, the customer must pay the cost arising from the customs management of the package in his country.  

Shipping restrictions

Currently, Baltarini does not ship to Post Office Boxes, Ceuta, Melilla and the Canary Islands. Orders made for any of these addresses will be cancelled.

Returns and refunds

You can return any product purchased in our online store within 14 days following the date of delivery.

Ensure that the goods to be returned are in their original condition, with labels and packaging included. Otherwise, BALTARINI will not be able to accept your return.

To make a return, follow the steps below:

1. At the top right hand side of the screen, go to “LOG IN” and enter your email and password.

2. Once you have entered, select the “ORDERS” section and choose the one you want to return by clicking “DETAILS”. Select the item/s you want to return, explain the reason for their return to help us improve and select “REQUEST RETURN”..

3. You will receive a confirmation email as soon as we review your request.

4. Take the following circumstances into account:

  • If you belong to SPAIN, ANDORRA or PORTUGAL size changes are free, however for the return you will have to pay the transport costs (5.00€ each). We will arrange the collection of the package that will be automatically generated at the corresponding NACEX office for the following day. If you are not available to attend the collection please contact NACEX (+34 900100000) or our office (+34 965461500 info@baltarini.es) to arrange a new collection date. When you contact the shipping agent, you should refer to the authorised tracking number written on the return/exchange authorisation that you will receive by email. The transport label will be provided by the carrier. Once the package has been received, we will process your refund. If the return does not meet the conditions above, we will send the package back to you. When your return is accepted, we will handle the refund (minus the 5,00 euros collection fee) which will be made in the payment method selected at the time of your purchase. 
  • If you belong to EUROPE 2 or EUROPE 3 (Germany, Austria, Belgium, France, Italy, Luxembourg, Netherlands, United Kingdom, Bulgaria, Croatia, Cyprus, Denmark, Slovakia, Slovenia, Estonia. Finland, Greece, Hungary, Ireland, Latvia, Lithuania, Malta, Poland, Czech Republic, Romania, Switzerland) You should bare with the shipping expenses resulting of sending your order back to us. Please be sure to return the package in its original condition, with labels and packaging included to the following address:

          Joaquin Garcia Mora 24
          03206
          Elche
          SPAIN

         Once the package has been received, we will process your refund. If the return does not meet the               conditions above, we will send the package back to you. When your return is accepted, we will                   handle  the refund which will be made in the same payment method selected at the time of your                 purchase. Shipping costs will not be refunded.

Do you have any questions?

Contact our Customer Service department by email at info@baltarini.es or by telephone on weekdays from 9am until 6pm on +34 965461500

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